Leadflow Consulting FZCO
IFZA Business Park, DDP, Premises Number 62412-001
Dubai Silicon Oasis, Dubai, United Arab Emirates · PO Box 342001
TRN: 104978039600003 · Email: me [at] lukaslanx [dot] com
Last updated: June 2026
1. Scope
These Terms apply to all services provided by Leadflow Consulting FZCO to business clients. Application to consumers is excluded. The Terms apply in particular to:
- AI Audit — analysis of workflows and processes, written recommendation report
- AIOS Implementation / AI Transformation — building an individual AI operating system
- Ongoing Support — monthly optimization and support
- Optional Add-On Services — extensions, training, integrations
2. Subject Matter of the Contract
2.1 AI Audit
Leadflow Consulting analyzes the client's workflows, processes, and operations and prepares a written recommendation report. The AI Audit is a consulting service. No specific work product (Werkvertrag) is owed. Forecasts are not guarantees.
2.2 AIOS Implementation / AI Transformation
Leadflow Consulting builds an individual AI operating system. Scope, phases, and compensation are determined exclusively by the respective proposal.
2.3 Ongoing Support
Content and scope are determined by the individually concluded retainer agreement.
2.4 Nature of Services
Leadflow Consulting does not owe any specific economic outcome, in particular no guarantee of revenue increases or time savings.
3. Client Cooperation Obligations
The client provides all necessary content, access, and information completely and on time. If a delay exceeds 60 days, the right to continued performance lapses. Amounts already paid will not be refunded.
4. Fees and Payment Terms
- All prices are net, plus applicable taxes.
- AI Audit and Implementation: payment in full in advance. Work begins upon receipt of payment.
- Ongoing Support: due monthly in advance.
- If payment is more than 7 days overdue: right to suspend performance or terminate for cause.
- Reverse charge: where applicable, invoices are issued without VAT (0%). The client confirms business status and provides a valid VAT ID.
- Third-party license fees are borne by the client.
5. Timelines and Acceptance
Time estimates are non-binding unless explicitly designated as binding in writing. Acceptance is deemed to have occurred upon written approval or after 7 calendar days without feedback following delivery.
5.4 Revision Rounds
Two rounds of revisions are included per work step or module. The client may provide feedback within the deadline; Leadflow Consulting implements it within the agreed scope of services. Further adjustments or revision rounds beyond the two included require a separate, paid engagement.
6. Usage Rights and Intellectual Property
Upon full payment of the setup fee, the client receives unrestricted ownership of all deliverables created. The methods, frameworks, and overarching know-how used by Leadflow Consulting remain its intellectual property. The client may not pass on the systems received to third parties, exploit them commercially, or use them as the basis for its own consulting offerings.
7. Support and Ongoing Care
Bug fixes are free of charge if the error was demonstrably caused by Leadflow Consulting. Disruptions caused by client-side changes or external platforms do not qualify as free bug fixes. New automations and strategic consulting require a separate engagement.
8. Liability and Limitation of Liability
Leadflow Consulting is liable only for intent or gross negligence. In the case of slightly negligent breach of material contractual obligations, liability is limited to the foreseeable, typical damage. Liability is capped at the net contract value of the affected service. Liability for lost profits, data loss, or indirect damages is excluded.
Leadflow Consulting does not provide legal or tax advice and is not liable for restrictions or suspensions imposed by external platforms or third-party providers.
9. Data Protection
The current Privacy Policy applies, available at lukaslanx.com/en/datenschutz.html.
10. Confidentiality
Both parties treat all confidential information obtained during the course of the collaboration as strictly confidential. These obligations remain in effect indefinitely, even after termination of the contractual relationship. Leadflow Consulting is entitled to name the client as a reference unless the client objects in writing.
11. Term and Termination
Early ordinary termination is excluded. The right to extraordinary termination for good cause remains unaffected. In the event of extraordinary termination due to a culpable breach of duty by the client, the full compensation claim remains in effect.
12. Governing Law and Arbitration
These Terms are governed exclusively by the laws of the United Arab Emirates (IFZA). All disputes will be finally settled by arbitration at the Dubai International Arbitration Centre (DIAC). Language of arbitration: English. The arbitral award is final and binding.
13. Severability
Should individual provisions be invalid, the validity of the remaining provisions remains unaffected.
Last updated: June 2026 — Leadflow Consulting FZCO